Support

Find answers, guides, and downloads for your Supernote device, all in one place.

Getting started

Welcome to your Supernote experience. Learn how to set up your tablet and explore all its powerful digital tools.

Tools & Features

Explore Supernote’s comprehensive toolkit. Master handwriting recognition, layers, templates, and advanced tools.

Organizing & Managing

Organize your Supernote content effectively. Learn file management, bookmarks, search features, and organization.

Workflow Cases

Discover real-world Supernote workflows for professionals. From business to education, healthcare and writing use.

Hardware & Repair

Keep your Supernote in perfect condition. Maintenance guides, cleaning tips, safety information, and repair help.

Tech FAQ

Solve technical problems quickly. Find solutions for device issues, pen malfunctions, and synchronization errors.

Guides & downloads

  • Supernote Manta & Nomad user guide
    Supernote Manta, Supernote Nomad PDF – 17 Mo

Quick answers

How to Clean Your Supernote Screen?

To clean the display, use a non-alcohol based cleaner like a LCD cleaner. Be sure to remove all dust, static, and sweat. For the pen nib, use a soft fabric to clean it gently.

Recommended cleaners

  • iKlear Spray Bottle
  • 3M Screen Cleaner (Alcohol-free version)

Note: Do not spray too much or wipe too hard. It’s recommended that you read the specific cleaning product instructions before using it. 

How to Clean the Back of Supernote Manta?

Kindly initiate the cleaning process by gently using a soft cloth dampened with water. Should this prove ineffective, you may then proceed to use alcohol.

If there’s any persistent lipstick residue adhered to the back, it can be efficiently removed with the application of a makeup remover.

How to Clear Afterimages on the Screen?

When switching from one page to another, you might see afterimages appear on the screen. This is due to the limitations of the current E-Ink technology and hence a normal phenomenon. 

To refresh the screen and clear afterimages, simply slide up on the right sidebar or the left sidebar (if you own an A6 X2 Nomad). 

Supernote Cloud Auto Sync

Supernote Cloud Auto Sync is a powerful feature that keeps your files consistent across devices, up to date and readily available when you need them. Learn how to harness the full potential of Supernote Cloud Auto Sync and unlock a seamless file management experience.

  • Swipe down from the top of the screen and tap Settings in the top menu bar. 
  • Tap Drive
  • Log in to your Supernote Account: If you haven’t already logged in, enter your Supernote account credentials to proceed. Skip this step if you are already logged in.
  • Toggle Auto Sync to ON. 
  • Swipe down from the top of the screen again to view the syncing progress.
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